Our customers are important

At blueKiwi Software, the relationship with our customers is our highest priority. We know every customer of ours personally and we're always coming up with new ways of meeting their needs
Rob Gray, UK Country Manager, blueKiwi Software


Our customers often share common business challenges and can benefit greatly from each other's experience. In order to facilitate this interaction, we have created a customer community where all our customers share ideas and best practices, which helps to improve their own businesses as well as their use of blueKiwi.


The blueKiwi customer community site was created in order to open up a dialogue between our customers, our steering committee, our sales and marketing representatives, our R&D engineers, our services staff and our Enterprise 2.0 expert community, all of whom participate in our rapidly growing blueKiwi ecosystem.

          Customer Community diagram

the blueKiwi Customer Community

 

 

In addition, a regular customer satisfaction survey measures the satisfaction of all aspects of our product and service. Customer feedback directly influences the blueKiwi product strategy and ensures that we design blueKiwi with customer's needs in mind rather than purely focusing on the latest "cool features"

 

2008 will see the official launch of blueKiwi user group, which is intended to be an independent customer community with its own management structure, will benefit from the logistical help and support of blueKiwi.

 

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Nokia chooses blueKiwi

May 22, 2008

In order to adapt to new developments in a proactive way, Nokia has developed an international network of internal and external trainers with specialist expertise, called the 'Nokia Academy'.

Conference

Enterprise 2.0 - Lead the Evolution

Webinar

Enterprise 2.0: the end of content management as we know it?
Enterprise 2.0: the end of content management as we know it?
June 20, 2008